For cross-border e-commerce purchasing teams, understanding customer needs is key to staying ahead in a competitive market. The Pandabuy Spreadsheet serves as a powerful tool for conducting in-depth client research within Discord communities, enabling teams to collect, analyze, and act on customer data effectively.

Teams can set up a dedicated Discord client survey section within the Pandabuy Spreadsheet to record details like age, gender, location, preferred product categories, budget, and specific purchasing needs. By adding automated survey formulas, the spreadsheet calculates demand percentages automatically—revealing trends such as \"60% of clients prefer affordable makeup\" or \"40% need plus-size clothing.\" Product categories like Bags, electronics, or fashion accessories can be tracked separately to identify niche opportunities.

Additionally, the spreadsheet includes a customer feedback section where community members share suggestions on logistics speed, product packaging, or service improvements. Purchasing teams can highlight recurring feedback, develop action plans, and monitor optimization progress directly in the sheet.

This data-driven approach helps teams tailor their services—whether by sourcing trending items like designer Bags or streamlining delivery processes—ultimately boosting customer satisfaction and loyalty. By leveraging the Pandabuy Spreadsheet, purchasing teams turn community insights into actionable strategies, ensuring continuous growth and a stronger market presence.