The Kakobuy Spreadsheet serves as the core research instrument for cross-border shopping agent teams operating within Kakobuy Discord communities. This powerful tool facilitates a deep, data-driven understanding of client requirements, enabling agents to tailor their services with precision.

Centralizing Client Data

Within the Kakobuy Spreadsheet, agents can create dedicated Discord customer research sections. Here, they systematically record key client demographics and preferences, including age, gender, geographical location, preferred product categories, spending budget, and specific purchasing requests. Popular categories often include Electronics, cosmetics, and apparel.

Automated Survey Analysis

A key feature is the ability to set up formula-driven survey analytics. After launching a research initiative in the Kakobuy Discord community, agents can compile client responses into the spreadsheet. The formulas then automatically calculate the percentage distribution of different needs, generating instant insights such as "60% of clients prefer affordable cosmetics" or "40% require plus-size clothing". This automation saves time and highlights dominant market trends.

Driving Service Improvement

The spreadsheet also includes a section for logging client feedback on Kakobuy's agent services. Clients can provide suggestions regarding logistics speed, product packaging, or other areas like Electronics handling. Agents track this feedback, identify high-frequency suggestions, and formulate targeted optimization plans. Crucially, the spreadsheet allows teams to monitor the impact of these improvements over time, creating a closed-loop system where customer research directly fuels service upgrades, enhances satisfaction, and builds long-term client loyalty.