The Kakobuy Spreadsheet serves as the core customer research tool for cross-border e-commerce reselling teams within the Kakobuy Discord community. This centralized platform enables teams to gain precise insights into client needs, driving informed business decisions.

Within the spreadsheet, resellers can create dedicated Discord Client Research sections. They systematically record community member data such as age, gender, location, preferred product categories, budget range, and specific reselling requests. The tool’s powerful functionality allows for the setup of survey calculation formulas that automatically compute the proportion of different needs. For instance, after launching a survey in the Kakobuy Discord server and collating responses, the spreadsheet can instantly generate conclusions like "60% of clients prefer affordable cosmetics" or "40% of clients request plus-size clothing." This allows teams to watch demand trends evolve in real-time.

Furthermore, the spreadsheet includes a Client Suggestions Module. Here, resellers document feedback from the Discord community regarding Kakobuy's reselling services—such as improvements for shipping times, product packaging, or customer service. Teams can then watch for high-frequency suggestions, formulate targeted optimization plans, and crucially, track the implementation results of these improvements directly within the same spreadsheet. This creates a closed-loop system where continuous customer research directly fuels service upgrades, ultimately enhancing client satisfaction and loyalty.

By leveraging the Kakobuy Spreadsheet to organize, analyze, and watch key metrics and feedback, reselling teams transform raw Discord community data into actionable business intelligence, ensuring their operations remain agile and customer-centric.